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Kia Finance

Questions about a Commission Arrangement

If you have a query relating to a commission arrangement associated with your agreement, please click here for further information

Make a complaint

We value our customers highly and aim to provide a positive experience, from the proposal right through to the final payment and beyond. The fair treatment of our customers is very important to us. However, if you are less than satisfied, please complete the form below so that we can put things right.

Section 1 - Your Details

The agreement number you have entered is invalid, your agreement number should be 10 characters long and start with KR or KC. Please re-enter your agreement number including the prefix.

This webform is for Personal Contract Hire customers only. If you have a different type of contract with us, please follow the below links:

Click here to manage your Personal Contract Purchase (PCP) contract
Click here to manage your Personal Motor Loan (PML) contract
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Section 2 - Information

Please detail the reasons for your complaint

By submitting this form you confirm that you are the account holder and give permission to access the agreement. This will enable us to obtain the information relevant to your request. We will then be in contact to discuss the next steps. If any of the details in the form do not match our records, an agent will contact you to carry out further Data Protection questions.

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