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Kia Finance

Questions about a Commission Arrangement

If you have a query relating to a commission arrangement associated with your agreement, please click here for further information

Raise a dispute

If you would like to dispute any charges incurred after the vehicle has been inspected and collected by one of our agents, please complete the form below. We aim to acknowledge your dispute within 5 working days of receipt.

Section 1 - Your Details

The agreement number you have entered is invalid, your agreement number should be 10 characters long and start with HR or HC. Please re-enter your agreement number including the prefix.

This webform is for Personal Contract Hire customers only. If you have a different type of contract with us, please follow the below links:

Click here to manage your Personal Contract Purchase (PCP) contract
Click here to manage your Personal Motor Loan (PML) contract
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Section 2 - Information

To ensure your dispute is directed to the correct person, please provide as much detail as you can on the reasons for your dispute.

By submitting this form you confirm that you are the account holder and give permission to access the agreement. This will enable us to obtain the information relevant to your request. We will then be in contact to discuss the next steps. If any of the details in the form do not match our records, an agent will contact you to carry out further Data Protection questions.

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