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Questions about a Commission Arrangement

If you have a query relating to a commission arrangement associated with your agreement, please click here for further information

Christmas and New Year opening hours

Please note that between Tuesday 24th December 2024 and Friday 3rd January 2025, we will operate under reduced hours. Find out more below:

Customer Services

  • 24th December: 9am-3pm
  • 25th December: CLOSED
  • 26th December: CLOSED
  • 27th December: 9am-5pm
  • 28th December: 9am-12:30pm
  • 29th December: CLOSED
  • 30th December: 9am-5pm
  • 31st December: 9am-3pm
  • 1st January: CLOSED
  • 2nd January: 8am-6pm
  • 3rd January: 8am-6pm

Complaints

  • 24th December: 9am-3pm
  • 25th December: CLOSED
  • 26th December: CLOSED
  • 27th December: 9am-5pm
  • 28th December: CLOSED
  • 29th December: CLOSED
  • 30th December: 9am-5pm
  • 31st December: 9am-3pm
  • 1st January: CLOSED
  • 2nd January: 9am-5pm
  • 3rd January: 9am-5pm

Arrears Management

  • 24th December: 9am-3pm
  • 25th December: CLOSED
  • 26th December: CLOSED
  • 27th December: 9am-5pm
  • 28th December: CLOSED
  • 29th December: CLOSED
  • 30th December: 9am-5pm
  • 31st December: 9am-3pm
  • 1st January: CLOSED
  • 2nd January: 9am-6pm
  • 3rd January: 9am-6pm

Contract Hire

  • 24th December: 9am-4pm
  • 25th December: CLOSED
  • 26th December: CLOSED
  • 27th December: 9am-5:30pm
  • 30th December: 9am-5:30pm
  • 31st December: 9am-4pm
  • 1st January: CLOSED
  • 2nd January: 9am-5:30pm
  • 3rd January: 9am-5:30pm

How to contact us

KiaFinance
86 Station Road
Redhill Surrey
RH1 1SR

customerservices@kiafinanceuk.co.uk

 

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CUSTOMER SERVICES

0800 085 1925*

Our lines are open:

Monday to Friday: 8:00am to 6:00pm

Saturday: 9:00am to 1:30pm

 

*Calls from UK landlines and mobiles are free

customerservices@kiafinanceuk.co.uk

CONTRACT HIRE

0800 0749 755*

Our lines are open: 

Monday to Friday: 9:00am to 5:30pm

 

*Calls from UK landlines and mobiles are free

contactus@kiafinancecontracthire.co.uk

ARREARS MANAGEMENT

0800 085 1744*

Our lines are open:

Monday to Friday 9:00am to 5:00pm

*Calls from UK and mobiles are free

financialsupport@kiafinanceuk.co.uk

LOAN COMPLAINTS

0800 085 2162*

Our lines are open:

Monday to Friday 9:00am to 5:00pm

*Calls from UK landlines and mobiles are free

customerrelations@kiafinanceuk.co.uk

LEASE COMPLAINTS

0800 0749 755*

(Option 4)

Our lines are open:

Monday to Friday: 9:00am to 5.30pm

 

*Calls from UK landlines and mobiles are free

contactus@kiafinancecontracthire.co.uk

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